8jlph Frequently Asked Questions

The minimum age to register and play real-money games on 8jlph is 21 years old. This is in accordance with Philippine law governing casino-style gambling. Age verification may be required at any point during your account lifecycle. Accounts found to belong to players under 21 will be suspended and any winnings forfeited. We take responsible gaming seriously — visit our Responsible Gaming page for more information.

No. Each player is allowed only one active 8jlph account. Creating multiple accounts — whether using different mobile numbers, email addresses, or payment methods — is a violation of our Terms & Conditions and may result in permanent account suspension and forfeiture of all balances. If you've forgotten your login details, use the account recovery option on the Login page or contact our support team via live chat.

Go to the Login page and click "Forgot Password." Enter the mobile number linked to your 8jlph account and you'll receive an SMS with a reset code. Enter the code, set a new password, and you're back in. If you no longer have access to your registered mobile number, contact our 24/7 live chat support team for manual account recovery assistance. For security, never share your password with anyone.

8jlph accepts a wide range of Philippine payment methods including GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (₱). We're constantly working to add more local payment options to make depositing as convenient as possible for players across the Philippines — whether you're in Metro Manila, Cebu, or Davao.

The minimum deposit on 8jlph is ₱100. This applies to all supported payment methods including GCash and PayMaya. Deposits are credited to your 8jlph wallet instantly in most cases, so you can start playing right away without any waiting period. There is no maximum deposit limit for standard accounts, though high-volume deposits may require additional verification for security purposes.

GCash and PayMaya deposits are credited to your 8jlph wallet instantly in almost all cases. Bank transfers via BPI, BDO, or Metrobank may take between 15 minutes to a few hours depending on your bank's processing schedule. If your deposit hasn't reflected after two hours, take a screenshot of your transaction confirmation and send it to our live chat support team — we'll resolve it promptly.

8jlph does not charge any fees on deposits. However, your payment provider — such as GCash or your bank — may apply their own transaction fees depending on your account type and the amount transferred. We recommend checking with your payment provider beforehand. To avoid any surprises, most players use GCash for deposits since it typically has no additional charges for standard transfers.

Log in to your 8jlph account, go to the Wallet section, and select "Withdraw." Choose your preferred payout method — GCash, PayMaya, BPI, BDO, or Metrobank — enter the amount you wish to withdraw, and confirm the request. The minimum withdrawal amount is ₱200. Make sure the account name on your payment method matches your registered 8jlph account name to avoid delays.

Most 8jlph withdrawal requests are processed within 24 hours. GCash and PayMaya withdrawals are typically the fastest, often completed within a few hours during business hours. Bank transfers to BPI, BDO, or Metrobank may take up to one business day. Withdrawals submitted on weekends or Philippine public holidays may experience slight delays. If your withdrawal hasn't arrived after 48 hours, contact our support team immediately with your transaction reference number.

Withdrawal requests on 8jlph can be rejected for several reasons: the account name on your payment method doesn't match your registered name, your account has an incomplete bonus wagering requirement, your account requires identity verification, or there is a security hold on your account. Check your registered email or SMS for a notification explaining the reason. If you're unsure, our live chat support team can review your withdrawal status and guide you through the resolution steps.

8jlph offers a wide variety of games including slots like Fortune Gems and Crazy 777, live casino games like Blackjack MH, arcade fishing games like Fishing Expert, and a full sportsbook covering NBA, PBA, UFC, boxing, American football, and more. Visit the Game page for the complete catalog. New titles are added regularly so there's always something fresh to try.

Yes. All 8jlph games use a certified Random Number Generator (RNG) to ensure every spin, card deal, or game outcome is completely random and unpredictable. The RNG is regularly tested and verified to meet industry fairness standards. Published Return to Player (RTP) percentages are accurate and reflect the long-term statistical payout of each game. You can find the RTP for each game in its information panel before you start playing.

Minimum bets vary by game. Most 8jlph slot games like Fortune Gems and Crazy 777 have a minimum bet of ₱50 per spin. Live casino games like Blackjack MH start at ₱100 per hand. Sports betting on the 8jlph sportsbook starts at ₱100 per wager. Fishing arcade games start at ₱50. Always check the game's bet limits panel before playing to find the range that suits your budget.

Absolutely. Every game in the 8jlph catalog is fully optimized for mobile play on both Android and iOS devices. You can play directly through your mobile browser without downloading anything, or download the dedicated 8jlph app for a smoother, faster experience. The 8jlph App is available for Android and iOS and includes all games, the full sportsbook, and wallet management features in one place.

New 8jlph players are eligible for a welcome bonus on their first deposit. The bonus is automatically credited to your account after your first qualifying deposit. Bonus funds come with wagering requirements that must be met before withdrawal — the specific terms are displayed during registration and in your account's Promotions section. We recommend reading the full bonus terms before claiming to ensure you understand the conditions.

A wagering requirement (also called a playthrough requirement) means you need to bet a certain total amount before bonus winnings can be withdrawn as real cash. For example, if you receive a ₱500 bonus with a 10x wagering requirement, you need to place a total of ₱5,000 in bets before that bonus converts to withdrawable funds. Not all games contribute equally to wagering — slots typically contribute 100%, while table games may contribute less. Check the specific bonus terms in your 8jlph account for exact details.

Yes. 8jlph regularly runs reload bonuses, free spin promotions on featured slots, cashback offers, and special event promotions tied to major sports events like NBA playoffs, PBA championships, and UFC fight nights. Promotions are announced via SMS and in your account's Promotions section. Make sure your contact details are up to date so you don't miss out on exclusive offers available only to active 8jlph players.

Yes. 8jlph provides several responsible gaming tools including deposit limits, session time reminders, and self-exclusion options. You can set daily, weekly, or monthly deposit limits directly from your account settings. If you feel you need a break, you can request a temporary cooling-off period or a permanent self-exclusion. Visit our Responsible Gaming page for full details on all available tools and resources.

To self-exclude, go to your account settings and select the Responsible Gaming section, or contact our live chat support team directly. You can choose a temporary exclusion period (1 week, 1 month, 6 months) or a permanent self-exclusion. During a self-exclusion period, your account will be locked and you will not be able to log in, deposit, or place bets. We take these requests seriously and process them promptly. For additional support, visit our Responsible Gaming page.